Privacy Policy · Syncster

This Privacy Policy explains how Syncster (“Syncster,” “we,” “our,” or “us”) collects, uses, discloses, and protects information when you use the Syncster website, mobile applications, and related services (collectively, the “Service”).

By using the Service, you acknowledge the practices described in this Privacy Policy.

1. Scope

This Privacy Policy applies to information collected through:

The Syncster mobile application
The Syncster website
Customer support interactions
Connected brokerage integrations
Subscription and payment services
Features provided through the Service

It does not apply to third-party websites, brokerages, payment processors, or services that have their own privacy policies.

2. Information We Collect

Depending on how you use Syncster, we may collect the following categories of information.

Account Information

When you create an account, we may collect:

Name
Username
Email address
Authentication information required by the released sign-in flow
Profile photo
Biography
Social links you choose to provide
Country or region
Time zone

Profile Information

You may choose to provide:

Display name
Trading experience
Trading style
Favorite markets
Public profile information
Social media usernames
Educational background (optional)

Profile information you mark as public may be visible to other users.

Trading Information

If you connect a supported brokerage account, Syncster may receive:

Positions
Executions
Orders
Fill prices
Symbols traded
Account balances
Buying power
Historical trades
Portfolio value
Profit and loss information
Performance metrics
Trade timestamps

This information is used to provide journaling, analytics, and performance features.

Subscription Information

If you purchase a subscription, we may receive information such as:

Subscription status
Plan type
Billing dates
Renewal status
Payment confirmation
Transaction identifiers

The preview collects no payment information. Payment data handling for a released checkout depends on its identified provider and implementation; those practices require confirmation.

Communications

If you contact us, we may collect:

Emails
Support requests
Bug reports
Feature requests
Survey responses
Feedback

Device Information

We may automatically collect:

Device model
Operating system
App version
Language
Time zone
IP address
Approximate location
Crash reports
Performance diagnostics

Usage Information

We may collect information regarding:

Pages viewed
Features used
Session duration
Navigation paths
Search activity
Button interactions
Referral source
App launches

3. Brokerage Connections

This website preview makes no brokerage connection. In a released app, a supported integration such as SnapTrade mediates the connection; the broker, connection type and authorized permissions determine which data and actions are available. Review the authorization and the provider’s own privacy terms.

Brokerage account information may be imported for authorized features. Any enabled order flow must require user review and authorization. The broker handles order acceptance and execution. Disconnecting and deleting imported data are separate actions; the released app must explain their effects and retention practices.

4. How We Use Information

We may use information to:

Create and maintain accounts
Authenticate users
Operate the Service
Display journal information
Generate trading statistics
Calculate performance metrics
Provide trader profiles
Improve platform features
Respond to support requests
Detect fraud
Prevent abuse
Enforce our Terms
Process subscriptions
Send account notifications
Improve security
Analyze platform performance
Comply with legal obligations

5. Public Information

Certain information may be visible to other users if you choose to share it, including:

Username
Profile photo
Biography
Public trading statistics
Shared trades
Shared performance
Public comments
Public posts

Private journal entries are not displayed publicly unless you explicitly choose to publish them.

6. Website Analytics

The reviewed static preview includes no analytics SDK or tracking pixel and does not transmit lesson answers or progress to a server. This describes the preview code, not the separate signed-in app or a future deployment’s hosting logs. Hosting logs, app analytics, processors and retention must be verified before publishing a service-wide policy.

7. Browser Storage and Cookies

The free web campaign stores lesson choices, scenario inputs, completion counts and resume state in browser local storage under syncster.web-learning.v1. It does not require an account, sync with the apps or upload that progress. The homepage calculator runs in memory.

Progress remains until you clear this site’s browser data. Replaying a lesson starts a new run and retains completion history. Private browsing, blocked storage or clearing browser data can prevent persistence; the campaign can still run for the current session. Other people using the same browser profile may see saved progress.

No cookie is set by the reviewed lesson code. Cookies and storage in the separate signed-in app or deployed hosting configuration require their own verified inventory.

8. Sharing Information

We may share information with:

Service Providers

Companies that help us operate the Service, including providers for:

Cloud hosting
Payment processing
Authentication
Customer support
Analytics
Email delivery
Infrastructure

These providers receive only the information reasonably necessary to perform services on our behalf.

Brokerage Integration Providers

Information required to connect supported brokerage accounts may be exchanged with our integration partners to facilitate account connectivity and synchronization.

Legal Compliance

We may disclose information when we believe disclosure is reasonably necessary to:

Comply with applicable law
Respond to lawful requests
Protect users
Protect our rights
Investigate fraud
Enforce our agreements

Business Transfers

If Syncster is involved in a merger, acquisition, financing, reorganization, or sale of assets, user information may be transferred as part of that transaction, subject to applicable law.

9. Data Retention

We retain information for as long as reasonably necessary to:

Provide the Service
Maintain account history
Comply with legal obligations
Resolve disputes
Enforce agreements

Retention periods may vary depending on the type of information and legal requirements.

10. Security

No system can guarantee absolute security. The local education progress is stored in your browser and is not an encrypted vault for sensitive information; do not put account credentials or private trading records into lesson inputs.

Security controls for authentication, imported brokerage information, payments and hosted services must be confirmed against their actual implementations before a broader policy is published.

11. Your Choices

You can remove the web campaign’s local progress by clearing this site’s storage in your browser. This action does not delete information from a separate app account.

Subject to applicable law, you may be able to:

Access your information
Correct inaccurate information
Update profile details
Disconnect brokerage accounts
Delete certain content
Cancel subscriptions
Close your account

Closing an account may not immediately delete information that must be retained for legal, security, fraud prevention, accounting, or compliance purposes.

12. Email Delivery and Marketing

This preview has no email collection form, mailing-list enrollment or email delivery service. Contact links open your email client, and sending a support message is not a marketing subscription.

A historical-data download and email-delivery funnel is planned. Before it is enabled, the form must explain the requested delivery, the information collected and the provider. Optional marketing must use a separate, clear consent choice; requesting a resource must not silently enroll someone in marketing. Promotional emails must provide an unsubscribe option. Existing app communications and their providers remain subject to verification.

13. Children’s Privacy

The Service is not directed to children under the age of 18.

We do not knowingly collect personal information directly from children.

If we learn that we have collected such information in violation of applicable law, we will take reasonable steps to delete it.

14. International Users

If you access the Service from outside the United States, you acknowledge that your information may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate.

15. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable privacy laws, including rights to:

Know what personal information is collected
Access personal information
Request deletion of personal information
Correct inaccurate information
Appeal certain privacy decisions where required by law

Syncster will respond to qualifying requests in accordance with applicable law.

16. Do Not Sell or Share

Syncster does not sell your personal information for money.

If applicable law defines certain disclosures for targeted advertising as a “sale” or “sharing,” users will be provided any rights required by that law.

17. Changes to This Policy

We may update this Privacy Policy periodically. When material changes are made, we will update the Effective Date and provide notice through the Service or by other reasonable means where required.

Continued use of the Service after the revised policy becomes effective constitutes acknowledgment of the updated Privacy Policy.

18. Contact Us

Questions regarding this Privacy Policy may be submitted using the contact information provided on our Contact page.